Accessibility statement

Last updated: October 12, 2026

We want everyone to be able to shop PROTOKODE and read about our products with ease.

Our goal

We aim for our website to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and we design new pages with WCAG 2.2 in mind. Some parts of our site may not meet this standard yet, and we’re working on them.

What we’re working toward

• We aim for strong color contrast on text and buttons.
• We aim to give every product and lifestyle image a text description.
• We aim to caption our videos.
• We’re working to make our menus, product gallery, cart and forms usable with a keyboard, with a visible focus outline.
• We aim to explain form errors in words, not by color alone.
• We aim to reduce motion when your device asks for reduced motion.
• We’re working to make our pages work with screen readers and with zoom up to 200%.
• We aim to check new pages for accessibility before they go live.

Parts we don’t fully control

Our checkout is run by Shopify, and some payment options, such as Shop Pay, Apple Pay and Google Pay, are provided by other companies. We choose providers who work on accessibility, and we’ll help you finish your order another way if any of them gives you trouble.

Need help ordering?

If any part of our site is hard to use, email support@tryprotokode.com with the subject “Accessibility help”. We answer every email, and we can:

• answer questions about our products, ingredients or policies,
• set up your order for you and email you a secure payment link, and
• send any of our policies or product information in another format, such as plain text or large print.

Tell us what to improve

If you find something that doesn’t work for you, please tell us the page and what happened. We aim to fix reported issues within 10 business days and will keep you updated.

Email: support@tryprotokode.com